Whether it’s your first RV and you’ve decided the RV lifestyle is now for you or you’re a seasoned RVer ready for your next home you’ll spend a lot of time researching the perfect RV for your needs. However, the research process does not end when you’ve decided on that perfect RV, there is another important step that many people forget… finding the perfect RV DEALER to work with. Buyers will want to invest just as much time if not more, in researching RV dealers to make sure they find a reputable dealer to work with.
“There is another important step… finding the perfect RV dealer to work with.”
Let’s face it, there are a lot of lousy RV dealerships out there. Unfortunately, in the race to find the lowest possible RV price, many people choose to buy from dealers who do not have a history of great customer service and outstanding RV repair. Know in advance that the lowest price is not usually synonymous with the best buying experience. In our blog series we will cover items you should be looking for in your RV Dealer.
Well-Trained Sales AND Service Team Members
We don’t need to tell you that buying an RV is one of the largest purchases you’ll make. You’ll do a great deal of research, but it’s hard to find answers to all of your questions.
The last thing you want to do is to walk into or call a dealership only to find you know more about the RV you’re looking at than the RV Sales Consultant who is trying to sell it to you. AND worse yet, when you do finally make this large purchase you don’t want to be confronted down the road with a service team member who is uneducated about your RV.
The last thing you want to do is to walk into or call a dealership only to find you know more about the RV you’re looking at than the RV Sales Consultant who is trying to sell it to you. AND worse yet, when you do finally make this large purchase you don’t want to be confronted down the road with a service team member who is uneducated about your RV.
At Lichtsinn RV, the Winnebago motorhome lineup are the only new motorhomes that we carry. This allows our team to focus on Winnebago motorhomes exclusively. Our Factory Trained Sales Consultants receive regular daily Winnebago specific product training. Located only one mile from the Winnebago Motorhome Factory also allows us to review new product and model year changes up front. And…if we are unable to answer a question, we can call our Winnebago Representatives just one mile down the road to get an answer for you.
At Lichtsinn RV, our relationship with you goes far beyond your initial RV purchase. We know that your experience after the sale is equally if not more important than your experience before and during the purchase of your RV. Your assigned Sales, Parts, Service and Business Office Team Members will work with you to ensure that you enjoy your RV experience throughout the life of your RV. Working with a dedicated team allows you to create a relationship so that you and our team members are familiar with one another and your RV.
When the time does come for you to have your RV serviced you can call your dedicated RV Service Consultant to schedule an appointment. In the interim, your service consultant can help you troubleshoot issues over the phone or even work with another service department to help diagnose any issues you might have. As America’s closest RV dealer to Winnebago Industries, each Lichtsinn RV Service Consultant completes Winnebago Factory Direct Service Training. This provides them the knowledge to better diagnose, answer questions and schedule any needed repairs on your RV.
Whether we are getting your RV ready for delivery, adding on RV accessories, or providing RV service, you can be assured that your Lichtsinn RV Service Technician has the skills they need to complete the job! Each Lichtsinn RV Factory Trained Service Technician has earned their RVTI Certification. This certification provides you the assurance that the technician working on your RV has the specific skills needed to do so. Our Flying W Customer Satisfaction Index Scores rank in the best of class for Winnebago Dealers! We have also recently expanded our Service Department which has allowed us to increase our services offered, including full tire service.
The RV buying process may be lengthy, but it is an exciting process and finding the perfect dealer to work with makes the experience that much more enjoyable!
Experience the Best® at Lichtsinn RV, we have been recognized as the #1 Winnebago Dealer in North America each year since 2015. Lichtsinn RV is located 1 mile north of the Winnebago Factory in Forest City, IA and we proudly sell new Winnebago motorhomes and pre-owned RVs from various manufacturers. While at Lichtsinn RV, you can expect no delivery miles on new RVs, a complimentary half-day educational orientation of your RV, excellent guest reviews, an assigned support team from sales, parts, service and the business office, superior accommodations, no-hassle pricing and competitive financing. See our extensive new and used inventory here.
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